Some Samsung Galaxy S23 users have been facing issueswith their phone ever since Samsung released its new update last week.
The One UI 6.1 update came to the newer Samsung Galaxy S24 models earlier this year seemingly without a hitch. Yet, once this AI-filled update was rolled out to the older devices on March 28, users began experiencing issues where the touchscreen display was being unresponsive.
SEE ALSO:Is your Samsung Galaxy series phone unresponsive at times? You're not the only one.Samsung has now responded to the issue, providing context on the cause of the problem. The company has also issued a temporary fix for the touchscreen issue and will soon roll out an update addressing it.
Android news outlet Phandroidfirst noticed an official Samsung statementin the company's Korean community forum.
"Due to compatibility issues with some Google app features (Discover), the app developer is improving related servers and apps," reads a translation of Samsung's statement provided by Google Translate. "You can improve the problem by temporarily updating the Google app to the latest version, deleting the app's data, and then restarting your phone."
The issue does not seem to be related to new AI-focused features in the One UI 6.1 update as some had speculated. According to Samsung, the cause of the touchscreen issues is Google Discover, Google's tailored news feature. Samsung says Google is aware of the problem and working on a fix.
Samsung also provided a temporary solution for Galaxy users who are facing touchscreen issues due to the Google Discover bug. The company says users need to download the latest version of the Google app, then delete the app's data, and finally, restart the device.
The issue should be fixed, however, opening the Google app may once again cause the touchscreen issues. If that's the case, the user must go through these steps all over again.
Galaxy users facing the issue can update the Google app in the Google Play Store by searching for the app before tapping "Update." After the app is updated, go to the Settings option on Android, choose Applications, and then open the Google app. On that menu, tap on Storage, followed by the Delete data "dustpan" icon. Next, restart the device.
This should solve the touchscreen problem for Samsung Galaxy S23 owners for now, at least until a full-on fix is rolled out.
TopicsAndroidGoogleSamsung
(责任编辑：百科)
Michael Phelps says goodbye to the pool with Olympic goldHigh Court's sameGoldgenie starts taking orders for the iPhone 8 plated in 24K goldOne more time, y'all: There are no sharks swimming in Irma's floodwatersThe five guys who climbed Australia's highest mountain, in swimwearVisualizing July's astounding global temperature records
July set a rare temperature record during a year that is featuring off the charts warmth. The month
...[详细]In one day, we saw two very different sides of esports
At the Barclays Center in Brooklyn, a team of Counter-Strike: Global Offensiveplayers stands behind
...[详细]Child president tries to talk to little boy who mowed White House lawn, gets memed instead
Frank Giacco, 11, absolutely loves the White House lawn. The president of the United States though?F
...[详细]Since no one else will, I’m taking it upon myself to be the Scrooge of fall
Everyone's favorite season is finally here. A time of perfect weather, vibrant leaves, and pumpkin s
...[详细]Tributes flow after death of former Singapore president S.R. Nathan
The Singaporean government has announced that former president, 92-year-old Sellapan Ramanathan (wid
...[详细]One more time, y'all: There are no sharks swimming in Irma's floodwaters
Oh freeway shark, we wish we could quit you.
。A photo of a shark swimming on a flooded freeway made t
...[详细]These baby meerkats are here to steal your jaded, jaded heart
Dang meerkat pups, why you so cute. 。A trio of baby meerkats have just made their public debut at the
...[详细]This tennis player took a knee but not for the reason you think
Over the weekend, the NFL knee protest really went bombastic, with hundreds of players staging a pro
...[详细]Metallica to seek and destroy your eardrums with new album this fall
Metallica was never going to keep quiet forever. 。 The band has announced its new album, Hardwired&he
...[详细]Woman covers entire face with pink glittery poster paint and you know what happens next
Call me a killjoy, but there are some things in life that are just generally not good ideas. Like, p
...[详细]