Good news iPhone 6S owners with battery woes: Apple has finally issued a statement to explain those unexpected battery shutdowns.
Bad news (at least for non-Chinese 6S owners): It appears that the statement is only visible on its Chinese language website.
SEE ALSO:Apple's working on a fix for mass iCloud calendar notification spamTurns out, the malfunctioning iPhones have batteries that degrade faster than normal because they were "exposed to controlled ambient air longer than [they] should have been before being assembled into battery packs," Apple said in the statement, once again highlighting that this wasn't a safety concern.
Up until now, Apple had only admitted that "a very small number" of 6S devices that were manufactured between September and October 2015 may unexpectedly shut down and assured users that the shutdowns weren't "a safety issue." The company launched a free replacement program for affected customers.
After the range of serial numbers of the models in question was released to the public, Apple updated the replacement program's page with a serial number checking tool to make it easier for consumers to see if their phone might be affected.
But the actual cause of the shutdowns had remained a mystery — until the statement appeared on the Chinese site. Business Insiderspotted the release.
An English text version of the statement was included in the release. You can read it below in full.
Credit: apple/screengrabNow that the cause for the shutdowns has come to light, hopefully the statement will be visible for all Apple customers —not just those accessing the Chinese language site.
When reached for comment, Apple representatives had nothing to add to the statement.
TopicsAppleiPhone
(责任编辑：探索)
Olympian celebrates by ordering an intimidating amount of McDonald's
Slack went down again, so colleagues had to talk to each other
The contiguous U.S. just had its warmest May on record, NOAA says
NFL kicker unleashes his full power on family kickball game5 people Tim Cook calls for advice on running the biggest company in the worldAustralian football makes history with first LGBT Pride Game
The rainbow flag took over Melbourne's Etihad Stadium Saturday night in a powerful statement of acce
...[详细]NASA's James Webb Space Telescope won't launch until at least 2021
Another day, another delay for one of the most complicated space telescope projects ever undertaken.
...[详细]Instagram on desktop is way better for being a creep
This isOde To..., a weekly column where we share the stuff we're really into in hopes that you'll be
...[详细]Akon launches a cryptocurrency that's called, wait for it, AKoin
Cryptocurrency has had its fair share of celebrity backers.While the likes of Steven Seagal have mer
...[详细]Carlos Beltran made a very interesting hair choice
Apparently the Texas Rangers' Carlos Beltran is taking hair advice from another Carlos in sports --
...[详细]Spyro Reignited Trilogy is a gorgeous remaster of childhood nostalgia
Few memories of childhood remain as uncomplicated and joyful as the first time I played Spyro. I was
...[详细]Device makers reportedly had deep access to your Facebook data too
Back in 2015, Facebook stopped third-party app developers from accessing your friends' data.As evide
...[详细]Trapping carbon underground will keep it there for thousands of years
Trapping carbon emissions deep within Earth's crust may be a clever way to keep warming greenhouse g
...[详细]Florida hurricane forecast remains uncertain, but trends in state's favor
For days, a war has been raging between two of the premiere computer models used to help predict the
...[详细]Twitter prankster tries to solve #WhereInTheWorldIsMelania
The whispers became murmurs and then a buzz and now it's a downright concern: where, oh, where is Fi
...[详细]Tributes flow after death of former Singapore president S.R. Nathan
Apple's next Animoji innovation is Memoji
