Before #DeleteUber was even a twinkle in Twitter's eye, people really, really liked Lyft.
The ride-sharing company notmarred by a cascading series of scandals recently surveyed users on how they use and perceive the onetime underdog ride-hailing app. And what do you know: People like Lyft more than they like "other rideshare programs."
Lyft users described the company as friendly, welcoming, cool, and trustworthy by margins of 53 percent, 46 percent ("cool"), and 42 percent ("trustworthy") for the last two descriptors.
"All other rideshare programs" only got described as friendly by 22 percent of riders, welcoming by 31 percent, friendly by 22 percent, cool by 19 percent, and trustworthy by 22 percent.
Credit: bob al-greene/mashableIn mid-October, the research firm Ipsos (on behalf of Lyft) surveyed 1,000 ride-hailing app users, who'd used one of the apps in the six months prior. Ipsos added to those users an extra 687 ride-sharing customers who definitely used Lyft.
SEE ALSO:So how many customers actually deleted their Uber accounts?At the time, Donald Trump hadn't even been elected president, so no one could be upset over Uber CEO Travis Kalanick serving on Trump's council of business-world advisors. There was no Muslim ban, so Uber couldn't yet appear to break a New York City taxi strike against it. No one had seen Kalanick berate an Uber driver as they argued over fare decreases. And the full extent of sexual harassment at Uber's corporate offices hadn't yet surfaced, either.
Meanwhile: Lyft still had its old glowstache logo, before switching to a sleeker amp in November.
Survey respondents also told Lyft what they liked most about the app: Friendly drivers, its good treatment of passengers and drivers, and a feeling of safety and security when using the app.
And guess what? They didn't feel quite as good about those qualities in other ride-sharing services. The percentage of respondents who thought Uber and their ilk had friendly drivers—and also treated drivers and passengers well—dropped from 41 percent for Lyft on both counts to 28 and 26 percent for others.
Credit: bob al-greene/mashableLyft also collected some data about how people use its app, and ride-hailing services more broadly.
If people used its app in the past six months, they were likely to have used it within the past week, too.
In October, most people used Lyft classic —not the cheaper carpool service, Lyft Line.
And 97 percent of Lyft riders said they'd recommend Lyft to their friends. Among Americans who haven't used Lyft, seven in 10 said they would use Lyft in the future.
Another set of data from the firm 1010data found that Lyft got an extra 3 percent bump in users attributed to #DeleteUber in February—post-Trump, but pre-sexual harassment.
Time to survey again?
TopicsUberlyft
(责任编辑：時尚)
Singapore rolls out videoThe U.S. government is pressuring Apple to unlock an iPhone. Again.The 7 most plausible 'Star Wars: The Rise of Skywalker' fan theoriesFiona the hippo celebrated her third birthday with a huge fruit cakeSamsung Galaxy Note7 teardown reveals the magic behind the phone's iris scannerSINGAPORE -- Getting stuff done at the bank often involves having to waste part of your day standing
...[详细]Back in early November, David Bowman had a bad feeling about Australia's thriving wildfires.The ingr
...[详细]Streaming service Quibi will launch with more than 175 new shows
At CES, the streaming service Quibi showed off its technology and some of its more than 175 new show
...[详细]Why you should watch 'Sister Act 2' on Disney+
Once every three months or so, my middle school choir director came down with an incurable case of &
...[详细]This company is hiring someone just to drink all day
For the non-Don Drapers among us, drinking at work is a far-off fantasy. But UK company ILoveGin wan
...[详细]Uber tests new safety feature: audio
Would Uber having an audio recording of your ride make you feel safer or creeped out?Uber plans to g
...[详细]What was Leia's end in 'Rise of Skywalker'?
Major spoilers ahead for Star Wars: The Rise of Skywalker. "The dead speak!"So begins the opening cr
...[详细]Oprah gifted an iPhone to a fan after dunking on his cracked screen
If you're lucky enough to meet Oprah Winfrey, she might gently roast you over the condition of your
...[详细]More than half of women in advertising have faced sexual harassment, report says
If you are a woman in advertising, chances are you've faced workplace sexual harassment at one point
...[详细]15 gift ideas for your extremely online friend
Your Extremely Online friend may be glued to the internet, but they're always there when you need th
...[详细]This company is hiring someone just to drink all day
Streaming service Quibi will launch with more than 175 new shows